All work
Repair & retail operations

iFixNYC (Resynced)

A multi-tenant POS and operations platform for device sales, repairs, inventory, purchasing, returns, and customer communication.

Live demoRepairInventory
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The challenge

Repair and retail operations span several connected workflows, receiving a device, recording job details, assigning work, tracking progress, managing parts, and collecting payment, and splitting them across separate tools costs staff visibility into job status, stock, and ownership.

The solution

A dashboard-led workspace with a point-of-sale flow for both standard sales and repair intake: technician assignment, parts tracking, status progression, and printed invoices, alongside inventory, purchasing, staff attendance, internal chat, SMS workflows, configurable reports, and PIN-based session locking.

iFixNYC (Resynced) is a unified operations platform for managing point-of-sale, device repairs, inventory, purchasing, returns, reporting, and customer communication from one workspace.

Key capabilities

Repair & sales workflow

  • Point-of-sale flow for both standard sales and repair intake, with customer and device capture in one screen
  • Repair status progression, technician assignment, parts tracking, notes, comments, and notifications
  • Purchase order creation, receiving, partial receiving, and sales/repair/purchase returns

Dashboards & reporting

  • Sales, visits, stock, repair-status, and balance summaries across week/month/quarter/year ranges
  • Payment activity, customer activity, and cost-price reporting views
  • Activity log and before/after audit records for operational changes

Inventory & communication

  • Product catalog with barcode, low-stock notifications, and product synchronization history
  • Internal chat, support tickets, email synchronization, and SMS workflows
  • Real-time broadcasts for order, product, purchase, return, and ticket updates
  • PIN-based session locking and role-aware, module-level permissions

Impact

  • Centralized information across sales, repair, stock, purchasing, returns, customers, and staff activity
  • Better visibility into repair status, assigned technicians, parts, payments, and appointments
  • More standardized intake, repair, purchasing, receiving, and reporting workflows
  • Faster access to records through searchable lists and connected histories
  • Reduced manual coordination through real-time updates, notifications, and scheduled jobs

Next project

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Contact

Got something worth building?

shakil_muntasir@hotmail.com
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