All work
Retail operations

iFixNYC

A unified repair, sales, and inventory operations platform.

Case studyRepairSales
PHPPHPCodeIgniterCodeIgniterMySQLMySQLBootstrapBootstrap

The challenge

Repair businesses often coordinate customer requests, item status, parts, payments, and delivery through disconnected tools, making it hard to see what is waiting, in progress, or ready for collection.

The solution

A browser-based back-office and point-of-sale platform built around a shared product and transaction database, so staff can manage repair-related sales from intake through status updates and history while handling products, stock, suppliers, purchasing, and payments in the same system.

iFixNYC is a unified repair and operations platform that connects service-status tracking with point-of-sale, inventory, purchasing, payments, customer management, and reporting.

Key capabilities

Repair operations

  • Dedicated repair queues covering diagnosis, in-progress, waiting-for-parts, ready, and returned states
  • Repair history, notes, customer-facing status communication, and printable stickers
  • Repair jobs connected to sales, products, customer records, and warehouse/store context

Sales & inventory

  • Point-of-sale entry with product search, barcodes, promotions, discounts, and suspended/open bills
  • Cash-register opening, closing, gift cards, and award-point support
  • Stock by store/warehouse, quantity adjustments, damage tracking, and inter-store transfers
  • Purchase orders, supplier records, and received/partial/returned purchase statuses

Customers & reporting

  • Customer profiles, quotations, and PDF/email delivery with conversion into sales
  • Sales, purchase, payment, return, expense, tax, and best-seller reports with daily and monthly views
  • Role and permission management scoped to store/warehouse

Impact

  • Centralized repair, sales, customer, purchasing, and inventory information
  • Better visibility into repair workload and current service status
  • More standardized movement from intake and diagnosis through completion and collection
  • Faster access to customer, product, and transaction records through searchable tables
  • Reduced manual coordination between repair activity, parts purchasing, and stock movement

Next project

Enterprise Service Operations Platform
Contact

Got something worth building?

shakil_muntasir@hotmail.com
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