All work
Multi-site operations

Pilot

A confidential platform for compliance, facilities, approvals, reporting, and inventory.

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The challenge

The client needed a reliable way to coordinate information across multiple locations, teams, vendors, and operational processes that had previously lived across spreadsheets, email threads, and disconnected systems.

The solution

Pilot is a modular web application with a responsive administrative interface and API-driven backend, giving each team access to the workflows relevant to their role while keeping the underlying data centralized: facility and vendor coordination, inspections and incidents, approvals and e-signatures, billing, and inventory, purchasing, and returns.

Pilot centralizes multi-location compliance, facilities, approvals, reporting, and inventory into one modular platform with role-aware access for every team involved.

Key capabilities

Operational dashboard

  • High-level view of recent records, upcoming inspections, and facility/unit status
  • Admissions, discharges, referrals, billing activity, and signature indicators in one place

Workflow & compliance

  • Structured workflows for inspections, concerns, incidents, complaints, and follow-up actions
  • Attachments, comments, approvals, and history connected to the relevant record
  • Facility, floor, unit, occupancy, and staff-assignment management from a single interface

Inventory & procurement

  • Product catalogs, suppliers, and purchase orders through received items and facility receipts
  • Transfers, requisitions, adjustments, returns, and usage reporting
  • Approval workflows with signature records, supporting documents, and status history

Search & reporting

  • Searchable records across occupancy, inspections, vendors, billing, incidents, and inventory
  • Report views for trend analysis across operational activity

Impact

  • Greater visibility into day-to-day operations
  • More consistent handling of inspections and compliance tasks
  • Clearer ownership of records and follow-up actions
  • Faster access to historical information
  • Better coordination across locations and teams
  • Reduced dependence on disconnected spreadsheets and email-based tracking

Next project

iFixNYC (Resynced)